Q.Can I check my bags before checking in or after checking out?
Yes, bags can be checked at the front desk. Please ask a staff member for assistance. Please keep passports and other valuables with you.
Q.What are the details of the breakfast?
Select from either the “Tsukiji Hakejyoyu Noriben or Yamanobori Noriben bento. Please reserve your bento by 18:00. of the day before your meal.
Complimentary bread and coffee are also available on the 1st floor.
Also available as Grab&Go.
Q.Is laundry service available in the hotel?
We do not have laundry service in the hotel. We can provide directions to a nearby coin laundry or dry cleaner.
Q.Is early check-in available?
Check-in before 15:00 cannot be guaranteed due to hotel booking conditions. Baggage may be checked at the front desk before check-in time.
Q.What are the check-in and check-out times?
Check-in is from 15:00 and check-out time is 11:00. Please contact us if you have an early check-in or late check-out request.
Q.Can children stay for free?
Children sleeping with an adult can stay for free. Applicable ages are 0 to 12 years of age.
Q.Can a car be rented from the hotel?
We do not offer rental car services at the hotel. However, we can direct you to a rental car shop that is within walking distance.
Q.Can I pay with a credit card?
Payment can be made with a credit card. We accept VISA, JCB, Master Card, Diners, and AMERICAN EXPRESS bank credit cards.
Q.Can minors stay at the hotel alone?
Minors may stay at the hotel with the approval of a person with parental authority. Please submit a consent form for all guests to the front desk upon check-in. If we deem it necessary, we may contact the person with parental authority. Please download the accommodation agreement form from the following link.